Support and FAQ
Find answers to the most common questions about RUTHY.
How do I start using Ruthy?
Download the app, choose a city that interests you, and download it when you have connection. Then go for a walk with your headphones and the stories will activate automatically when you arrive at each place.
Does it work without internet?
Yes, once you've downloaded a city, all content is available offline. Perfect for exploring without worrying about data consumption.
What cities are available?
We start with Buenos Aires, Madrid, and Mexico City. New cities are added regularly. Stay updated with app updates.
Who narrates the stories?
All stories are narrated by Lucas Botta, creator of Historia en Podcast, recognized by thousands of listeners on Spotify and YouTube. Each story is carefully researched and produced.
How do I report a problem or have a suggestion?
Write to us at ruthy@audoratech.com with your question or feedback. Your opinion helps us improve the Ruthy experience.